New Patient Center
How Do I Become a Patient?
Any medical doctor, podiatrist, physician assistant or nurse practitioner can write a referral for physical therapy. The referral can be from the respective providers’ own referral pad, our individual referral pad or even on the referral pad of another physical therapy company.
Many insurances do not require that you have a referral to start physical therapy. To find out if a referral is necessary for you to begin therapy, you can call us and we will verify this for you.
We would like to make it easy for you to find out how to become a patient with us. You can always call us if you have any questions or concerns. We would like to answer all of your questions before your first appointment with us.
We at Physical Therapy Professionals want to provide you, our patients, with the essential information you need prior to your visit.
What to Expect on my First Visit
Your physical therapist will have dedicated time for you and, in most circumstances, will first sit with you in a private room and discuss your symptoms with you. Your therapist will review your medical history with you and begin to evaluate your condition. Your therapist will make a list of impairments by using his or her clinical experience and education. The therapist will then create realistic goals and give you his or her best estimation on how long it will take to meet the established goals.
If time allows, the therapist will deliver treatment and may initiate a home exercise program. If appropriate, you will schedule follow up appointments with the receptionist at the conclusion of the session. You may schedule your appointments in advance, if you wish, as this allows you to adjust your personal schedule. The receptionist will provide a print out of your scheduled appointments for your records.
Your therapist will start to type out your initial evaluation paperwork during or after your visit using electronic documentation. In most cases, your therapist will send your paperwork to the referring provider’s office (if applicable) so that they may keep a record of your physical therapy visit in your file.
If the clothing that you are wearing is not conducive to the evaluation, we will provide you with a gown, shorts, or socks. Our treatment rooms are private and we make every effort to maintain patient modesty. We have also taken measures to insulate our treatment rooms so that no one else will be easily able to hear your discussion with your therapist. Some patients prefer to be evaluated while in the open gym and we have this option available as well. Your therapist will be receptive to your preferences.
New Patient Document Package
The following forms are available for download in our New Patient Package:
Patient Demographics:
This form will provide the office with necessary registration information such as your name, address, emergency contact, telephone number, etc.
Medical History:
This form will provide the office with necessary past and present medical history.
Acknowledgement of Receipt of Notice of Privacy Practices and Option to Give Access to Medical Records:
This form states that you will be offered a copy of our Notice of Privacy Practices paperwork at your initial visit and to list anyone you wish to have access to your medical records out of our office.
Physician Referral Form:
Please feel free to download and print this referral form and have your doctor fill it out for you.
If you are a new patient to our practice and want to complete our paperwork please click on the “New Patient Package” link.
Prior to your first appointment, print out the forms and fill in the information. You may bring them with you to your first appointment or fax them to 321-757-5514 for our Viera office or 321-802-9647 for our Palm Bay office.
Thank you.
Insurance Information
PT Professionals believes in the value of care for you and your family. Our office staff will gladly verify your benefits and explain them to you before treatment, at no charge. Please note that our accepted insurance list changes periodically. Because there are so many insurance plans and coverage varies widely, please call us to determine if your insurance plan covers treatment in our office.
Insurances accepted:
Medicare
Blue Cross Blue Shield (HMO & PPO)
Health First Health Plans
United Health Care
Tricare Standard, Prime*, TFL
VA
Cigna
AARP
Aenta (HMO and PPO)
Cigna HealthSpring
UMR
Golden Rule
TriWest
OSCAR
Auto Insurance/ Letters of Protection- Call For Coverage Information
Workers Compensation In-Network:
Universal Smart Comp, Orchid Medical, Med Risk, Align (One Call) and Gallagher Bassett
Insurances Accepted as Out-Of-Network:
Blue Select $125 Eval, $100 Visit
Empire Plan
PHCS (Multiplan)
Humana
First Health (Coventry)
Insurances Accepted With Special Instructions:
GHI only as a secondary to Medicare – Category 200-299 only
Medicaid (Staywell, etc.) only as a secondary to Medicare
UHC / AARP / Medicare
HMO needs auth uploaded 1st by PCP
GEHA* only as a secondary
Insurances NOT accepted:
BCBS Theramatrix
Medicaid (Primary)
Florida Health Care Plans (often under BCBS)
Auto Cases
Call for coverage information
No Insurance:
Our facility has a self pay rate available for uninsured individuals.
Schedule Now
Viera Office:
Phone: 321-757-5515
Email: info@ptprofessionals.net
Office Hours:
Monday to Thursday 6:15am to 6pm
Friday 6:15am to 5pm
Saturday and Sunday Closed
Schedule Now
Palm Bay Office:
Phone: 321-802-9645
Email: info@ptprofessionals.net
Office Hours:
Monday to Thursday 6:30am to 6pm
Friday 6:30am to 5pm
Saturday hours: Subject to Availability – Call for Details
Sunday Closed
At PT Professionals, individuals are protected from discrimination on the basis of race, color, national origin, age, disability and sex, including discrimination based on pregnancy, gender identity and sex stereotyping.
Copyright PT Professionals, LLC 2020 All Rights Reserved