Blog #8

Do you have fun when you work or are you strictly professional?

Just ask anyone who has been here, we like to have fun when we work.  In fact, as I am writing this blog there is room filling laughter coming from the gym area (before 8:00am on a Friday).  We are ALWAYS focused on our patients, but we have found that our patients will typically relax more if we help them to feel comfortable around us.  We try to create the perfect balance between professionalism and laughter, and you would be surprised at how good we are at it.   As professionals we know when we can joke with patients and when we need to be more serious with our demeanor.  We also have the ability to control where we position patients within the facility so that they are in the right environment that best suits them.   We can treat patients in private rooms or treat them in the open gym area.  In fact, Shauna and I designed our facility around this concept.  The layout of the facility is just another example of how we cater to the individual needs of each patient.  To answer the original question, we love to laugh when we work and we also enjoy making others laugh as they go through the rehab process.

Blog #7

Do you actually read my intake paperwork?

Yes! We are able to learn a lot about each patient before we actually meet them. After looking at paperwork from thousands of patients, we are quickly able to pick up on small details such as hand dominance, pain thresholds or even the severity of the condition. We look through the medical history and look for relevance to the current condition and how the presence of certain conditions can impact the recovery. If a referral is available, we always screen it. The referral should compliment the pain diagram that is included within the patient paperwork. We can also quickly screen medications, which will help us to make sense of what body systems are being treated by a physician. Personally I also look to see how the patient found our office, and if they have been a previous patient of ours.